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1st Line Support Telecoms (JB1172)
Posted date [2021-Sep-14]  (ID: 3287)
Kontak Recruitment is one of the leading recruitment agencies in Johannesburg and has been partnering with employers as their preferred recruiter in South Africa and Internationally for over 10 years to fulfill their recruitment and hiring of personnel for their available job opportunities in various sectors. We assist companies that are looking to recruit and hiring new staff with their employment requirements by sourcing the best possible talent for their available job vacancies....

1st Line Support – Telecoms (JB1172)

JHB South

R14 000 – R20 000 (Experience dependent)

 

Growing hosted voice support team requires an experienced 1st Line Support agent who will be responsible for providing first class, helpdesk style, technical support, and services specific to voice products and services.

 

Responsibilities:

·       Provide first class technical support and services specific to telecommunications to clients in South Africa as well as the UK

·       Resolve queries related to:

o   Cisco and Yealink handsets

o   Unify phone systems

o   PBX Maintenance

o   Wire Shark

·       IPV4 configurations

 

Requirements:

·       1+ experience supporting VOIP products

·       System configurations related to call flows

·       Network configurations

·       The ability to triage hosted voice issues

·       Relevant certifications would be beneficial

 

Please email CV to recruit(at)itkontak.co.za and quote JB1172 in the subject line

HOW TO APPLY: Please Register and then APPLY ONLINE
    
Job Title 1st Line Support Telecoms (JB1172)
Nationality South African
Employment Equity Open to all Candidates
Town/City Johannesburg South
Location Gauteng
Country South Africa
Job Type Permanent
Industry Telecommunication
Salary R14 000 R20 000 (Experience dependent)
Languages Spoken English
Job Ref No Please email CV to recruit(at)itkontak.co.za and quote JB1172 in the subject line
Start Date
Closing Date
    
HOW TO APPLY: Please Register and then APPLY ONLINE