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Residential Property Portfolio Operations Manager
Posted date [2020-Jun-22]  (ID: 3127)
The purpose of MGI Consulting Recruitment Services is to recruit high quality permanent and/or contract staff on your behalf to your satisfaction.

In order to satisfy your needs we have set for ourselves a set of objectives aimed at ensuring your requirements are met in an efficient and professional manner.

We believe that if you are to benefit from utilizing our services it is important that you profit by it, and this can only be achieved in our business if the candidate we put forward meets your exacting requirements and remains in your employ.

Having started in 1996, MGI has a tradition of continuity and integrity. We value our clients and have consistently built up a client base and a reputation for good service reaching nationally and internationally....

Residential Property Portfolio Operations Manager


R500 000   per annum CTC  Neg

(excludes Fuel & Performance Bonus)


The Person: 

  • Qualified by experience or Related B.Degree in Property Studies with a minimum of 5 years similar experience with multiple properties/residential estates. (Please provide examples thereof)
  • Strong financial and analytical skills (Tertiary financial qualification an advantage)
  • Demonstrated ability in verbal and written communication skills. 
  • Requires a valid driver’s license and the ability to travel to multiple properties.
  • As business dictates, able to work extended/flexible hours (e.g. HOA evenings).
  • Excellent Negotiation and Communication Skills and a smile on your face J
  • Ability to provide superior internal and external customer service; strong diplomacy and crisis diffusion skills.
  • Mature and responsible; must be able to consistently maintain a professional demeanour.
  • Entrenched Property Knowledge & strong work ethic


The Position: 

  • Manage HOA/BC relationships as contact for Developer
  • Develop and maintain positive relationships between developer and tenants.  Be proactive and responsive to tenant’s needs and requests.
  • Rental management and accountability for the property revenues and expenses and use sound financial measures to ensure that the budget and financial goals are met.
  • Identify and implement opportunities for increasing revenue potential, including proposing and justifying capital improvements to enhance the asset’s value, optimize return on investment, and promote long term financial growth for portfolios.  Develop a comprehensive capital improvement schedule for each property.
  • Support marketing in achieving occupancy goals by offering superior customer service and relationship management to achieve high renewal ratios by ensuring vacancies/marketable spaces are up to company standards.  
  • Use and oversee persistent and aggressive collection actions to minimize credit loss, delinquency, and promote high economic occupancy.  Follows established Company and legal requirements related to the default proceedings and eviction process.
  • Enforce all policies and procedures.  Maintain compliance by ensuring all property records are maintained in accordance with all legal requirements and Company policies and/or practices.
  • Investigate all complaints, disturbances and violations and resolves the issues.
  •  Conduct routine site inspections to ensure that the physical aspects of the properties meet established standards regarding the grounds, curb appeal, risk management/safety requirements (OSHA), cleanliness, and general appearance, and implement corrective measures as necessary.
  • Negotiate with, select and oversee contractors, vendors, and other service providers including proper documentation and monitoring of vendor performance to assure full compliance with standards established within the service agreement.  Evaluate all service contracts requirements on an annual basis.   
  • Lead a team of 3-5 employees (property managers, maintenance technicians, administrative personnel) by conducting regular meetings to review service expectations, brainstorm, problem-solve, etc.  Ability to motivate, train/develop, and direct people as they work, identifying the best people for the job.  Ability to manage staff performance in accordance with company policies, values, and business practices.
  • Assimilate and analyse information pertaining to market and economic conditions.
HOW TO APPLY: Please Register and then APPLY ONLINE
Job Title Residential Property Portfolio Operations Manager
Nationality South African
Employment Equity Open to all Candidates
Town/City Bryanston
Location Gauteng
Country South Africa
Job Type Permanent
Industry Property & Real Estate
Salary R500 000 - R550 000 p.a. CTC neg
Languages Spoken English, Afrikaans
Job Ref No
Start Date Immediate
Closing Date
HOW TO APPLY: Please Register and then APPLY ONLINE